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Never miss another service call

AI Receptionist for Home Service Companies

The first business to answer the phone gets the job — every time. Calling Matrix answers in under 2 seconds, qualifies leads, books appointments, and escalates emergencies automatically, day or night.

100%
Calls answered
<2s
Pick-up time
37%
More bookings
M
Mike Torres
+1 (512) 555-0143 · Incoming
Live · 00:42
I have a pipe that just burst in my basement — water everywhere. Can you send someone out tonight?
I'm so sorry — let's get someone to you right away. Can I get your address?
Emergency plumbing booked · Tonight, within 1 hour
Synced to Housecall Pro · Confirmation texted
FREE TOOL See exactly how much revenue you're losing to missed calls every month
Calculate my losses
Connects with your favorite tools
01 / The problem

Never lose another customer because nobody answered the phone.

Home service customers don't leave voicemails. They don't wait until Monday. They call the next business on the list — and that's money quietly leaking out of your business.

62%

of service calls go unanswered

Across HVAC, plumbing, and electrical, the average shop misses 6 of every 10 inbound calls during a busy week.

$287/ea

Average value of a missed call

A missed service call isn't just a lead — it's the full lifetime value of a customer who was ready to book today.

Read the breakdown →
85%

of callers won't leave a voicemail

They'll call the next shop on Google Maps before you've finished the current job. Nine out of ten never call back.

You're good at your job. You shouldn't be losing the next one because you're busy doing it.

02 / What it does

Your custom AI employee — never clocks out, never misses a job.

Specialized in four things: answering every call, booking appointments on your calendar, asking the right customer questions, and routing emergencies to a real human. 100% done-for-you. Zero ongoing management.

Core · Always on
24/7
12639

Answers every call — 2 a.m., holidays, during the Super Bowl.

No voicemail. No call tree. No "please hold." Calling Matrix picks up in under two seconds, every single time. The burst pipe at midnight gets booked before your competitor's phone even rings.

Booking
M
T
T
F
S

Books & reschedules — straight into your calendar.

Integrates with Housecall Pro, ServiceTitan, Jobber, and Google Calendar. Checks your team's availability, respects territory rules, holds the slot.

Voice

A custom voice built for your brand — not a template.

We model the tone, pacing, and personality to match your shop. Speaks naturally, handles accents and background noise. Answers in English and Spanish — because your customers speak both.

Follow up
Hi Maria — just checking in on Thursday's AC tune-up. Any questions before we come out?
Perfect, see you Thursday!

Follows up automatically — by text and call.

Confirms appointments, chases no-shows, re-engages quotes that went cold. Brings back 1 in 5 on average.

Stack
Housecall Pro ServiceTitan Jobber FieldEdge Google Cal Calendly Workiz Zapier Custom API

Plugs into what you already run.

Port your existing number or we provide a new one — your choice. Keep your existing CRM, dispatcher, and tech stack.

Routing
Burst pipe · No AC · Gas leak → On-call tech
Service request · Tune-up · Estimate → Calendar
After-hours non-urgent inquiry → Morning queue

Emergencies go to your on-call tech. Everything else gets booked. It knows the difference.

True emergencies reach your on-call tech by call or text within seconds. Non-urgent jobs book directly into your calendar. After-hours inquiries get captured and confirmed for morning. Your AI employee knows the difference every time — no script required.

03 / How it works

Live in 48 hours. Booking jobs the same afternoon.

01

We clone your best dispatcher.

30-minute onboarding call. We capture your services, pricing, territory, emergency protocols, and tone — then build a voice that matches the shop.

02

We handle your number.

Port your existing business line so customers dial the same number, or we provision a brand-new local number for you — whichever works best.

03

We integrate your calendar.

When we book it, it shows up on your schedule automatically. When you cancel it, we update in real time. Works with Housecall Pro, ServiceTitan, Jobber, and Google Calendar.

04

We go live — and keep tuning.

You get a live dashboard, every call recording, and a human specialist who tunes the AI monthly based on what your customers actually ask.

Book a free 15-min demo →
Day 1 · Onboarding

A 30-minute call where we capture everything your dispatcher knows.

Day 2 · Number live

Your business line rings through to Calling Matrix in under 24 hours.

Day 2 · Calendar synced

Bookings drop into Housecall Pro, ServiceTitan, Jobber, or Google Cal in real time.

Day 3+ · Booking jobs

Live dashboard, recordings, and monthly tuning by a real human specialist.

37%
more bookings in 90 days
1.4s
average pick-up time
24/7
including holidays & 2am
94%
say it felt like a real person
04 / Proof

Shops that stopped missing calls — and started booking them instead.

2,400+
Calls handled
this month
$340k
Revenue booked
for clients
6
Cities across
3 states
100%
Clients still active
at 90 days

We were losing about 40 calls a week after hours. Calling Matrix booked 17 of them its first weekend. Paid for itself by Monday.

R
Rick Delgado
Owner · Delgado HVAC, Austin TX
+$48,000 recovered revenue / quarter

My wife used to take calls from the dinner table. Now she doesn't — and our calendar is fuller than it's ever been. 29% more booked jobs the first month.

J
Jason Pham
Owner · Pham Plumbing, Sacramento CA
0 missed calls · 90 days straight

Customers don't know it's AI. I barely know it's AI. It handles the weird questions better than half the receptionists I've hired.

T
Tasha Bell
GM · Bell Electric, Charlotte NC
37% more booked jobs in Q1
R
Delgado HVAC
HVAC · Austin, TX
Before
Voicemail after 6 PM. Lost ~40 calls/week. No weekend coverage.
After
100% answered 24/7. 17 jobs booked first weekend alone.
↑ $48,000 recovered revenue in 90 days
J
Pham Plumbing
Plumbing · Sacramento, CA
Before
Owner's wife fielding calls at dinner. Missed emergencies overnight.
After
Zero missed calls in 90 days. Calendar consistently full.
↑ 29% more booked jobs month-over-month
T
Bell Electric
Electrical · Charlotte, NC
Before
Missed every call that came in while Tasha was running a job. No consistent intake.
After
Consistent, professional intake every call. No more hiring stress.
↑ 37% more booked jobs in Q1 2026
Next 8 spots: setup fee waived ($997 value) · Q2 2026 cohort closing soon
Read the full case studies →
05 / Why Calling Matrix

The answering service playbook, rewritten for 2026.

 
Calling Matrix
Human answering service
Generic AI voice bot
Answers in < 2 seconds
● Always
○ 20-60s hold
● Usually
Books into your calendar
● Native sync
○ Manual relay
○ Add-on only
Trained on your services
● Your dispatcher, cloned
○ Generic script
○ Generic template
Works 24/7/365
● Yes
○ Extra fees
● Yes
Follows up automatically
● Text + voice
○ No
○ No
Cost per booking
● ~$4
○ ~$18
○ ~$9
06 / Pricing

Pay less than a part-time hire. Book more than a full team.

Setup fee varies by plan — waived on annual. Month-to-month or annual. No long-term lock-in either way.

After Hours
$267/ mo
$3,204 billed annually
$297/ mo
Setup fee waived ($297 value)
One-time $297 setup fee
You set the hours

For owners who handle their own calls during the day — we cover everything outside your business hours so nothing slips overnight.

  • Coverage during your set off-hours only
  • You define the schedule (e.g. 6 pm – 8 am)
  • Appointment booking + Google Calendar sync
  • Lead intake — asks your custom questions
  • CRM upload & Google Sheets sync
  • SMS confirmation to every caller
  • Call recordings & morning summary
  • Ongoing support
Book a demo →
Upgrade to Starter anytime for full 24/7 coverage.
Starter
$447/ mo
$5,364 billed annually
$497/ mo
Setup fee waived ($497 value)
One-time $497 setup fee

For solo operators and 1-truck shops getting off voicemail for the first time.

  • Up to 300 calls / month
  • 24/7 answering & booking
  • Google Calendar sync
  • SMS follow-up
  • Call recordings & dashboard
  • Ongoing support
Start with Starter
Scale
Custom
Custom
Setup via sales
Custom, starting at $1,997 setup

For multi-location operators, franchises, and shops doing $5M+ in revenue.

  • Unlimited call volume
  • Multi-location territory routing
  • Custom CRM & telephony integrations
  • A real person who tunes your setup monthly from actual call recordings
  • We handle the whole setup — you show up for 30 minutes
  • 99.99% uptime SLA
  • Ongoing support
Talk to sales
07 / Questions

Common questions from busy owners.

How does the After Hours plan work?
You set your business hours — say, 8 am to 6 pm — and Calling Matrix only activates outside those times. Any call that comes in after 6 pm, on weekends, or on holidays is answered immediately, your custom questions are asked, appointments are booked straight into your calendar, and leads are uploaded into your CRM. You wake up to a summary of everything captured overnight. No missed calls, no voicemails, no morning backlog. If you grow and want full 24/7 coverage, upgrading to Starter takes one call.
Does it actually sound human?
Yes — and callers almost never realize it's AI. Calling Matrix interrupts naturally, handles accents and background noise, and follows the pacing of a trained dispatcher. Hear a real recording on your demo call.
Will it work with my existing CRM?
Native, two-way integrations with Housecall Pro, ServiceTitan, Jobber, FieldEdge, Workiz, Google Calendar, and Calendly. Also connects via Zapier, webhooks, and custom API integration to any other platform you run. Every Calling Matrix setup is custom-built for your specific software stack — not a generic template that sort-of works with everything.
How long does it take to get set up?
Most shops are live in under 48 hours. Day 1 is a 30-minute onboarding call. Day 2 your number is live and your calendar is synced. Booking jobs that same afternoon is the norm.
What happens if the AI can't answer something?
It either transfers to an on-call human you specify, or it captures the full context and sends you a text so you can call back in seconds — never 24 hours later.
Can it handle after-hours emergencies?
Yes. You define what counts as an emergency (burst pipe, no heat, electrical hazard). Emergencies route straight to your on-call tech. Non-urgent calls get booked for next-available.
Do I need to use my existing phone number?
No. You have two options: port your existing business number to Calling Matrix (1–3 business days, nothing changes for your customers), or we provision a fresh local number for you. Whichever fits your setup, we handle it.
Does it speak Spanish?
Yes — fully bilingual, English and Spanish. The AI detects the caller's language and responds natively in both. No scripts, no awkward switching. For shops serving Spanish-speaking customers, this alone closes jobs that would otherwise go to a competitor who speaks their language.
Is there a long-term contract?
No. Month-to-month on every plan. No long-term contracts.

Every call, answered.
Every job, booked.

See a live demo with your own business. 15 minutes. No slides. Just a working receptionist, trained on your services, ready to take a test call.

Book a free 15-min demo
No card · 30-day money back · Live in 48 hours
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